Choosing a Service Format That Actually Fits
When a warehouse manager or logistics director reaches out to us, the first question is rarely about features. More often, it is about format: "Do you offer on-site installation, remote configuration, or a hybrid model?" The answer depends on the operational reality of each facility, not on a predefined package.
We work with three service formats. Each one suits a different type of industrial setup. The choice affects timelines, team involvement, and how the system behaves during the first weeks of operation.
On-site deployment for complex environments
If your facility handles more than 5,000 SKUs across multiple zones, or if the existing inventory system runs on legacy hardware, on-site deployment is the safer route. Our engineers spend two to four weeks inside the warehouse, installing sensors, configuring network nodes, and testing each picking route manually. This format works well when the physical layout of the warehouse changes frequently or when the staff needs hands-on training before the system goes live.
Remote configuration for standardized setups
For facilities that already use a modern ERP and have a stable network infrastructure, remote configuration reduces downtime and travel costs. We connect to the local server via a secure tunnel, deploy the D.E.S.D.I.C.H.A.D.O. modules incrementally, and run validation scripts against your existing data. The remote format requires a dedicated IT contact on site who can reboot hardware and confirm physical readings. It is not a self-service option, but it cuts the deployment time by roughly half.
Hybrid model for phased rollouts
Some distribution centers prefer to start with one zone — for example, the high-rotation area — and expand later. In that case, we begin with a remote setup for the initial zone, then send an engineer on site for the expansion phase. This hybrid format gives the operations team time to adjust to the new workflow before scaling. It also spreads the capital expenditure across two budget cycles, which matters for companies with fixed annual IT budgets.
What each format requires from your side
- On-site: A staging area for equipment, access to the warehouse floor during working hours, and a point of contact from the operations team.
- Remote: A stable internet connection with at least 10 Mbps upload, a dedicated IT liaison, and remote desktop access to the server.
- Hybrid: Both of the above, but the on-site visit is scheduled after the remote phase is complete and validated.
We do not recommend a format without first reviewing a facility diagram, the current inventory count, and the network topology. A quick call to discuss these three points usually clarifies which format fits. If you are unsure, start with the on-site option — it gives the most room for adjustments during the first week.
Not sure which format matches your current setup? Send us a brief description of your warehouse size, inventory volume, and existing IT infrastructure. We will reply with a format recommendation and an estimated timeline.